How Alby Supports Local Restaurants to Reach More Customers
Independent restaurants compete daily with big chains and high-fee delivery apps. Alby gives local venues
the same digital power, searchable listings, frictionless ordering and payments, plus loyalty and vouchers—so you can
reach more diners and keep them coming back.
1) Expand Reach with Digital Visibility
Alby acts as a local discovery hub where residents and visitors browse nearby dining. Your profile includes
photos, menus, hours, dietary tags, and specials, optimised for search so more customers find you.
- Search-friendly listings and category tags (vegan, kids’ menu, gluten-free)
- Event & catering flags to capture group bookings
- Location-aware recommendations to nearby diners
2) Seamless Ordering & Payments
Today’s diners expect tap-simple ordering. Alby enables pickup, table ordering, and pre-orders with
secure checkout, no complicated integrations. Payments (including wallet and cards) are settled quickly, with receipts
and order history handled automatically.
- Online ordering & reservations in one place
- Secure, cashless payments with instant confirmation
- Saved favourites and re-order options for regulars
3) Loyalty, Vouchers & Referrals
Winning repeat business is cheaper than chasing new diners. Alby bakes in loyalty points, stamp cards,
gift vouchers and referral bonuses. Set up a “10th coffee free” or a “$10 voucher for a friend” in minutes,
all tracked automatically inside the app.
- Digital vouchers & gift cards to attract first-timers
- Targeted offers for slow periods or new menu launches
- Automated reminders that nudge customers back
4) Reduce Reliance on High-Fee Platforms
Third-party delivery apps can take heavy commissions. Alby helps you own the customer relationship
with lower fees and flexible options: dine-in, pickup or your own delivery partners. Keep more margin—and
keep your guest data.
5) Insights & Simple Marketing
See what sells, when, and to whom. Use Alby’s lightweight analytics to spot best-sellers, identify
repeat customers, and time promotions. Launch a promo in a few clicks, no complex software required.
- Menu performance & popular times
- Audience segments for locals, regulars and tourists
- One-click promos for events, happy hour and new items
6) Strengthening Local Communities
Every order through Alby keeps value circulating among neighbourhood businesses. Diners discover independents,
venues grow sustainably, and communities stay vibrant.
Get Started with Alby
Join Alby, upload your menu and hours, switch on ordering and loyalty, and you’re live.
Need help? Our team can migrate your menu and set up your first campaign.
Quick FAQ
Do I need new hardware?
No. Alby runs on modern browsers and tablets; integrate a printer if you like, but it’s optional.
Can I keep my current POS?
Yes. Use Alby alongside your POS or route orders to the counter, whatever suits your workflow.
What about fees?
Alby focuses on lower, transparent fees and lets you keep your customer data for long-term growth.